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Welcome to
Southend Coastal Surgeries home of

Thorpe Bay Surgery & North Shoebury Surgery

We aim to give you the best medical and personal care, making sure your treatment is safe, effective, and provided by the right health professional.

Our health and well-being are our top priorities, and we’re here to ensure you receive the best possible care whenever you need it.

Your request will be treated the same way whether you complete it online using Anima or contact us by phone. If you call, our receptionists will ask the same questions to ensure fair access for all patients. We encourage everyone who is able to use Anima, as it will save you time waiting on the phone and help keep the lines open for those who cannot use the online service, such as people with disabilities or without internet access.

Surgery Connect – Improving Your Experience with Us

New phone systems go live 1st July 2025

 

We are pleased to offer Surgery Connect, our advanced telephone and communication system, designed to improve how you connect with our practice.

With Surgery Connect, you can benefit from:

  • Clearer call quality – making it easier to speak with our team.

  • Call queuing system – so you know your place in the queue and aren’t left wondering.

  • Call-back option – no need to wait on hold; we’ll call you back when it’s your turn.

  • Direct routing – get through to the right person or department faster.

  • Call recording – for quality, training, and safety purposes.

  • Integrated patient records – helping our team provide safer and more personalised care.

  • Appointment reminders and notifications – sent by text to help you stay on track with your healthcare.

We’re committed to making it easier and more efficient for you to access the care you need. Surgery Connect is part of that promise.

If you have any questions about how it works, please speak to a member of our team.

Please call us if you have any queries 

The Thorpe Bay Surgery: 01702 582670

North Shoebury Surgery: 01702 297976

Please note all call coming from Southend Coastal Surgeries will display as 01702 582670

Our Telephone lines are open

from 8.00am - 6.30pm Monday to Friday

from 9am - 5pm Saturday

Closed Sunday

Closed.

Update on Tirzepatide for weight management

On 23rd June 2025, it was announced that people living with obesity will be able to begin accessing tirzepatide (Mounjaro®) for weight loss purposes in primary care settings. However, the national roll out does not mean all people will be able to get a prescription for tirzepatide (Mounjaro®) on this day.

 

Weight management services are locally commissioned at an Integrated Care Board (ICB) level. In mid and south Essex, access to tirzepatide will initially be through specialist weight management services only. Access to tirzepatide (Mounjaro®) through primary care is not expected to start in mid and south Essex until later in 2025.

 

NHS Mid and South Essex ICB has provided information on tirzepatide on its website - Visit the website for more information.

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Stop Smoking

My name is Alexa Young

Smoking causes one in four of all cancer deaths in England and kills up to two-thirds of its long-term users. It is estimated that smoking costs the country £21.3 billion a year in England. This includes an annual £18 billion loss to productivity, through smoking related lost earnings, unemployment, and early death, as well as costs to the NHS and social care of £3 billion.

 

You’re far more likely to quit smoking successfully with the right support. 

Sign up to Stop smoking today using the form below, and one of our staff will be in touch soo!

Sign Up For STOP SMOKING Services Today!

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NHS Talking Therapies

The NHS is encouraging anyone struggling with feelings of depression, or anxiety such as excessive worry, panic attacks, social anxiety, post-traumatic stress, or obsessions and compulsions, to seek help through NHS Talking Therapies services. These are effective, confidential and free treatments delivered by trained clinicians, online, on the phone, or in person. 

If you live in England and are aged 18 or over, you can access NHS talking therapies services for anxiety and depression.

A GP can refer you, or you can refer yourself directly without a referral.

NHS talking therapies services offer:

  • talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies, and guided self-help

  • help for common mental health problems, like anxiety and depression

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