Prescription
At Southend Coastal Surgeries, we take medication safety seriously and want to ensure every prescription is processed safely and accurately.
Please order your repeat medication 7–10 days before you are due to run out. Requests submitted too early may be rejected, and you will need to resubmit them closer to your medication due date.
Please allow 72 hours (three working days) for us to process your prescription request.
For patient safety, we do not accept repeat prescription requests over the telephone. All requests must be made in writing or electronically, for example through the NHS App or Anima.
Please submit your prescription request only once. Sending the same request through multiple methods creates duplicate work and can delay prescriptions for other patients.
These measures help us reduce medication errors, avoid unnecessary delays and ensure your prescriptions are processed safely and efficiently.
Ordering Repeat Medications
The quickest and easiest ways to order your repeat medication are:
In Writing
You can request your repeat medication in writing by completing your repeat prescription slip or clearly writing down the medication you require, along with your full name and date of birth.
Please place your request in the Prescription Box outside the surgery.
To help us process your prescription safely and accurately, please only request the medication you currently need and make sure the names of the medicines are clearly stated.
